transform
Book A Free Consult

Privacy Policy

1. Important Information and Who We Are
Transform Surgical Center – Beverly Hills, LLC (“Transform,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This privacy notice explains how we collect, use, and safeguard your information when you visit our website (transform.com) or become a patient.

Transform specializes in cosmetic and surgical procedures. This privacy policy describes our practices regarding personal and health information collected online and during your patient journey. We comply with applicable U.S. federal and California state laws, including the California Consumer Privacy Act (CCPA/CPRA) and the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

It is important that you read this privacy policy along with any other notices we may provide when we collect or process your personal information, so you understand how and why we are using it.

2. Controller and Contact Details
Transform Surgical Center – Beverly Hills, LLC is the controller responsible for your personal information.

Contact details:
Privacy Officer: [Insert Name]
Email: contact@transform.com
Telephone: (310) 275-4155
Postal address: 435 N. Roxbury Drive, Suite 405, Beverly Hills, CA 90210, USA

For questions about this policy or to exercise your privacy rights, contact our Privacy Officer using the details above.

3. Information We Collect About You
We may collect, use, store, and share different categories of personal information, including:

  • Identifiers – name, date of birth, address, email address, phone number, unique identifiers.
  • Health Information (Protected Health Information under HIPAA) – details about your medical history, procedures, treatments, and aftercare.
  • Financial Information – payment details, billing address, transaction history.
  • Internet/Device Information – IP address, browser type, operating system, referring URLs, browsing behavior.
  • Profile Information – account logins, appointment history, preferences, feedback.
  • Usage Data – how you interact with our website, services, and marketing materials.
  • Marketing Preferences – your choices for receiving promotional communications.

We may also collect aggregated data that does not identify you and is not considered personal information under law.

4. How We Collect Your Information
We collect information through:

  • Direct interactions – forms, appointments, phone calls, emails, and consultations.
  • Automated technologies – cookies, web beacons, server logs.
  • Third parties – analytics providers, advertising networks, referral partners, or healthcare providers.

5. How We Use Your Information
We use your personal information for the following purposes:

  • Providing medical and cosmetic services.
  • Processing payments and managing billing.
  • Scheduling appointments and follow-up care.
  • Communicating with you about your treatment.
  • Improving our services and website experience.
  • Complying with legal and regulatory requirements.
  • Marketing (where permitted by law, with opt-out options available).

Under CCPA/CPRA, we process personal information only for disclosed business purposes. For medical information, HIPAA requires that we use or disclose it only for treatment, payment, or healthcare operations unless you provide written authorization.

6. HIPAA Compliance and Your Medical Information
We are committed to protecting the privacy and security of your Protected Health Information (PHI) as required by HIPAA. PHI includes any information that can identify you and relates to your health, treatment, or payment for healthcare services.

We may use and disclose PHI for:

  • Treatment – sharing information with your healthcare providers for your care.
  • Payment – billing insurance or you directly.
  • Healthcare Operations – quality assessments, training, and business management.

We will not use or share your PHI for marketing purposes without your written consent, except as allowed by law. You have the right to request an accounting of certain disclosures of your PHI.

7. Your Privacy Rights Under CCPA/CPRA
As a California resident, you have the right to:

  • Right to Know – request details about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete – request that we delete personal information we have collected (subject to certain exceptions).
  • Right to Correct – request that we correct inaccurate personal information.
  • Right to Opt-Out of Sale or Sharing – direct us not to sell or share your personal information for cross-context behavioral advertising.
  • Right to Limit Use of Sensitive Personal Information – limit our use of sensitive data, such as health information, to purposes necessary to provide services.
  • Non-Discrimination – we will not discriminate against you for exercising your rights.

You may exercise these rights by contacting our Privacy Officer using the details in Section 2.

8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve relevant advertising. Some tracking may qualify as “sharing” under CCPA, and you have the right to opt out.

You can manage your cookie preferences through your browser settings or by submitting a “Do Not Sell or Share My Personal Information” request.

9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. For medical records, we follow HIPAA and California medical record retention laws.

10. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

11. Disclosures of Your Information
We may share your personal information with:

  • Service providers (IT, hosting, billing, analytics).
  • Healthcare providers and insurers.
  • Legal or regulatory authorities where required.
  • Third parties in the event of a business transfer or merger.

We do not sell your personal information in exchange for money. We may “share” personal information for advertising or analytics in ways permitted under CCPA, with opt-out options available.

12. International Data Transfers
Our services are operated in the United States. If you access our website from outside the U.S., your information will be transferred to and processed in the U.S.

13. Changes to This Privacy Policy
We may update this privacy policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

14. How to Contact Us
Transform Surgical Center – Beverly Hills, LLC
Privacy Officer: [Insert Name]
Email: contact@transform.com
Phone: (310) 275-4155
Address: 435 N. Roxbury Drive, Suite 405, Beverly Hills, CA 90210, USA